What's new in FeedbackZu
Every shipped feature, improvement, and fix — tracked publicly. Subscribe to get notified when we ship something new.
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AI Deduplication & Summaries
Your inbox just got a lot quieter. FeedbackZu now automatically detects and merges duplicate feedback items before they reach your team — no manual triage required.
- AI Deduplication: Duplicate requests are automatically detected and merged, with the original vote counts combined. You'll see a "Merged from X similar items" indicator on any consolidated item.
- AI Summaries: Every feedback item now has a one-click summary that distills the original post and all comments into a plain-English paragraph. Triage in seconds, not minutes.
- Confidence scoring: Deduplication shows a confidence score so you can review and override when needed.
Public Changelog Page
Ship something? Now your users know. Every item you mark as Shipped automatically populates your public changelog — complete with release notes, tags, and automatic email notifications to everyone who voted.
- Auto-populated: Mark an item Shipped and it appears on your changelog instantly. Add optional release notes for context.
- Scheduled posts: Write your changelog entry now, publish it later. Available on Growth and above.
- Subscriber emails: Users who voted on a shipped item get a notification automatically. No manual outreach needed.
- Tags: Categorize entries as Feature, Improvement, or Fix for at-a-glance filtering.
Revenue-Weighted Sorting & Vote on Behalf
Two major upgrades for B2B product teams who need to prioritize by customer impact, not just raw vote counts.
- Vote on behalf: Your CS and sales team can log feedback and cast votes for any customer — no portal login needed. Tag each customer with their company name and plan tier.
- Revenue-weighted sorting: Sort your feedback inbox by MRR impact. Requests from your Enterprise tier customers automatically rise above requests with more raw votes but lower revenue weight.
- Customer profiles: Each "on behalf" submission creates a lightweight customer profile you can reference across boards.
Slack Capture Bot
Feedback is everywhere in Slack — buried in threads, mentioned in #general, flagged by support. Now you can send any of it to FeedbackZu with a single emoji reaction.
- Emoji capture: React to any Slack message with your designated capture emoji (default: 📬) to instantly create a FeedbackZu item. Message text, channel, and author are captured automatically.
- Thread awareness: Capturing a thread reply? FeedbackZu grabs the full thread context, not just the single message.
- Board routing: Configure which Slack channels route to which FeedbackZu boards.
Feedback Analytics Dashboard
Data to back every roadmap decision. The new Analytics dashboard gives your PM team everything they need to quantify feedback volume and prove what to build next.
- Volume trends: See feedback submission volume over time, with day/week/month breakdowns and board-level filtering.
- Top topics: Automatically categorized topic clusters show you what themes are trending up or down.
- Board response rates: Track how your portal, widget, and API channels are performing side by side.
- Export to CSV: Download any chart or table for stakeholder reports.