Two major upgrades for B2B product teams who need to prioritize by customer impact, not just raw vote counts.
- Vote on behalf: Your CS and sales team can log feedback and cast votes for any customer — no portal login needed. Tag each customer with their company name and plan tier.
- Revenue-weighted sorting: Sort your feedback inbox by MRR impact. Requests from your Enterprise tier customers automatically rise above requests with more raw votes but lower revenue weight.
- Customer profiles: Each “on behalf” submission creates a lightweight customer profile you can reference across boards.