Introduction
Feedbackzu (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Information you provide directly
- Account registration details (name, email address, password)
- Feedback submissions and comments
- Billing information (processed securely by our payment provider)
- Support communications
Information collected automatically
- Usage data and analytics (pages visited, features used)
- Device and browser information
- IP address and general location data
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Send administrative communications (e.g., account confirmations, security alerts)
- Respond to support requests
- Improve and develop our products and services
- Comply with legal obligations
Data Sharing
We do not sell your personal data. We may share information with:
- Service providers: Third-party vendors who assist us in operating our service (e.g., payment processors, cloud hosting)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
To exercise any of these rights, contact us at privacy@feedbackzu.com.
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Feedbackzu
privacy@feedbackzu.com